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Noir Returns & Refund Policy

Return & Refund Policy

Thank you for shopping at Noir!

If you are not entirely satisfied with your purchase, we're here to help.


Returns

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.


Refunds

Once we receive your item, we will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund via m-pesa. 


Shipping

We currently offer free return shipping.


Contact Us

If you have any questions on how to return your item to us, feel free to contact us:

Phone: +254 799 883 900
Email: info@noir.co.ke